Charity Trustee Training Programme

Our webinars bring together the latest charity law and regulatory developments with practical trustee training, offering a well-rounded source of insight and guidance for those involved in the sector.

Led by our experts, these sessions provide timely updates, considered analysis and essential training on the issues shaping charities today. Whether you are a trustee, part of a charity’s leadership team, or an adviser, our webinars are designed to support confident decision-making and effective governance, so you are equipped to act in the best interests of your charity.

All content was accurate at the time of recording. If you have any questions or would like up-to-date, tailored advice, please do get in touch using the details below.

Managing AI-generated complaints: legal and practical issues for Charities

In June 2026, Jeremy Isaacson, Laetitia Ransley and Sam Talbot Rice presented a webinar on managing AI-generated complaints: legal and practical issues for charities. The session explored the growing use of AI in complaints and subject access requests, including how to identify AI-generated content and respond effectively. It also covered practical approaches to handling these issues in a compliant and efficient way, the interaction with existing governance frameworks and regulatory obligations, and the implications of the new data protection complaints regime under the Data (Use and Access) Act 2025. Please click on the link to watch.