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The new Consumer Duty and the implications for retail firms

Insight

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The FCA has published its second consultation on the proposed new Consumer Duty, and in this briefing the team considers the FCA’s approach to the new duty and what the proposed new rules will mean for firms.

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If you require further information about anything covered in this briefing, please contact Grania Baird, Jessica Reed, or your usual contact at the firm on +44 (0)20 3375 7000.

This publication is a general summary of the law. It should not replace legal advice tailored to your specific circumstances.

© Farrer & Co LLP, March 2022

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About the authors

Grania Baird banking lawyer

Grania Baird

Partner

Grania leads the financial services regulatory and funds practice at Farrer & Co. She has over 20 years of experience acting for clients across the sector, including private banks, wealth managers, asset managers and, more recently, payment services firms and Fintech businesses.

Grania leads the financial services regulatory and funds practice at Farrer & Co. She has over 20 years of experience acting for clients across the sector, including private banks, wealth managers, asset managers and, more recently, payment services firms and Fintech businesses.

Email Grania +44 (0)20 3375 7443
Jessica Reed lawyer photo

Jessica Reed

Partner

Jessica is an experienced financial services and funds lawyer. She advises a wide range of clients including asset managers, wealth managers, private banks, international financial institutions and charitable institutions on the full spectrum of contractual, transactional and regulatory issues.

Jessica is an experienced financial services and funds lawyer. She advises a wide range of clients including asset managers, wealth managers, private banks, international financial institutions and charitable institutions on the full spectrum of contractual, transactional and regulatory issues.

Email Jessica +44 (0)20 3375 7518
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